![]() ![]() If Illustrator is frozen and not responding, follow these steps to recover your files: If it doesn’t or you simply can’t wait, you will have to force quit the program. Hopefully, Illustrator will become responsive. Close all other running programs on your PC if you can and give it an hour or leave it overnight. If you were working on a document that you are desperate to recover and are not sure if you had auto-save on, the best thing to do is wait for the program to respond. Once you open the recovered document, save it before you start working again. When Illustrator crashes or is not responding, force close the program and relaunch it and illustrator will ask you to open the auto-recovered documents from the last time it was saved. Adobe Illustrator CC2015 and newer versions have auto-recovery feature as default.
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